Issue with downloads over ~75 mb
Q: Downloadable products over ~75 MB are having
issues with downloading. The file and its location are both correct
and it's verified by using smaller test files. When the file is
larger, it downloads a 0 KB blank file instead.
Is this a Jigoshop issue or a server issue?
A: This is a server issue and you need contact your Host company to adjust the max download size in the php.ini file.
There are 4 settings which can affect the maximum size of a file you can download, although none are explicitly called "max download size". Those are:
The combined maximum size of all files you need to send. If you have X number of files to download the total filesize of the files must not exceed the post_max_size value.
Downloads are affected by script execution time. Try setting this to 0 (unlimited) or a higher number than 30 seconds (default) to see if it works.
This is the filesize limit of each individual file. Chances are that if this is under 75mb, WordPress axed your upload at this value. Lets say its at 25 mb and you need a 75mb file. At 25mb the download is axed by WordPress. Detecting that the file is incomplete (and thus corrupt), WordPress clears the contents of the file, but retains it on the system (thus you are downloading a blank file).
PHP scripts have a memory limit and generally speaking this can prevent some downloads from working. Try slowly increasing this value if you find that downloads still aren’t working.
- Add a new tab to a product page / Custom tabs on product pages?
- Adding a Continue Shopping button to the single product page
- Adding Product Category Terms in a dropdown box for Custom Post Meta
- Add Alternate text on product picture and title
- Adding buttons / info to the end of each product
- View all (171 more)