Freeze on Checkout
Ok,
I have used Jigoshop, for like, forever, and often help out in the
forums, but I have an issue on my site that I cannot figure out. I
just upgraded Jgoshop, and had a flawless transition except for one
glitch. When I add products to my cart, and go to checkout, on the
page where I add my information and hten hit Place Order, it should
let me pick either COD or PayPal. However, it never makes it that
far. Instead the plugin dims the page and shows a ajax loader
image.
I've never seen anything like it.
Any ideas?
-Chris
2 Posted by gencode on 24 Feb, 2012 04:36 PM
Whoops, did not realize I posted this in hangout. My sincere apologies! But the question above is still relevant.
3 Posted by Matt on 24 Feb, 2012 05:57 PM
Can you post a link to the site?
4 Posted by gencode on 24 Feb, 2012 05:59 PM
http://twoeyesoneimage.com/shop/?page_id=6
Sorry about that!
5 Posted by gencode on 24 Feb, 2012 08:59 PM
@Matt any ideas?
6 Posted by Matt on 24 Feb, 2012 10:11 PM
Are you on the latest Sommerce version?
7 Posted by gencode on 24 Feb, 2012 10:16 PM
No why?
8 Posted by gencode on 24 Feb, 2012 10:17 PM
Stopped upgrading because otherwise it would have overwritten my CSS and theme php changes. Is there something major that changed?
9 Posted by Matt on 01 Mar, 2012 02:56 PM
Well try switching to TwentyEleven first and see if checkout works there
10 Posted by Tommy w on 20 May, 2012 08:32 PM
Hello,
Im fairly sure i am having the same issue as mentioned above, everything on the sie works really well until i get to the part where the customer is redirected to Paypal then i get a long freeze and there is no redirect.
Can someone try purchasing something from the store and see if there is an error?
the website in question is http://wwxtreme.co.uk/
any help would be appreciated.
Regards
Tommy
11 Posted by Matt on 21 May, 2012 01:59 PM
Tommy:
May have to contact your host.
12 Posted by Matt on 21 May, 2012 02:00 PM
Tommy, you can also try the FAQ article on a spinning checkout:
http://forum.jigoshop.com/kb/getting-started/faq
13 Posted by Tommy Williams on 27 May, 2012 10:23 PM
Thanks guys, ill look into it, may need some more help later on but spot on for a start!
Cheers
Tommy
14 Posted by TOMMY WILLIAMS on 31 May, 2012 05:42 PM
MATT,
Do you have any idea what port/ protocols i should be running in order to get this to work, slightly out of my depth here,
I Look forward to your response
Cheers
Tommy