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Annie Bergeron

16 Apr, 2012 03:37 PM

Hi,
before to subscribe to the Jigoshop Club, I need to knwo if it's possible to have support (or tutorial) for Canada post shipping extension?

• Ibought the Canada post shipping
• I already have my Canada Post User ID
• Canada is set as the base country and it's using Canadian Dollars

for now it's not working and I need help.

thanks
Annie

1. 2 Posted by Matt on 16 Apr, 2012 04:53 PM

   

   Absolutely.

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2. Support Staff 3 Posted by chriscct7 on 16 Apr, 2012 05:11 PM

   

   With club membership you get access to premium support. Premium support can
   absolutely help you with any issues you are having.

   -Chris

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3. 4 Posted by anniebergeron on 16 Apr, 2012 06:53 PM

   

   Thanks I took Premium support.
   My client want to sell coffee in Canada and want to user Post Canada the shipping.
   My product is coffee with 2 variations : grind and roast
   The price is 16.50 for 0.5 kg

   Problem : I do not see the subtotal and the module does not calculate the costs for the shipping.
   I wonder what I am doing wrong.
   I hope you can help me. Sorry for my bad english, as you can see I speak French :-)

   Merci
   Annie

   • shipping-setting.jpg 155.7 KB
   • shipping-setting2.jpg 99.6 KB
   • variations.jpg 167.8 KB
   • coffe.jpg 96 KB
   • cart2.jpg 123.8 KB

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4. 5 Posted by Matt on 16 Apr, 2012 08:17 PM

   

   For premium support queries, please direct your issues to support.jigoshop.com (click the support button on jigoshop.com)

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