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Place Order button does not work in Internet Explorer 9

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rfriendcassidy@gmail.com

21 Aug, 2012 05:14 PM

Hello,
I just upgraded to Jigoshop 1.3.1 and now my customers don't appear to be able to checkout if using Internet Explorer 9. I've verified the same issue myself. When you click the "Place Order" button nothing happens.
Here is my sys info dump:

Begin System Info

Multi-site:               No

SITE_URL:                 http://sacredeats.com/cowshare
HOME_URL:                 http://sacredeats.com/cowshare

Jigoshop Version:         1.3.1
WordPress Version:        3.4.1

Platform:                 Windows 
    Browser Name:             Firefox  
Browser Version:          14.0.1 
User Agent String:        Mozilla/5.0 (Windows NT 6.1; WOW 
                              64; rv:14.0) Gecko/20100101 Fire
                              fox/14.0.1

PHP Version:              5.2.17
MySQL Version:            5.5.23-55
Web Server Info:          Apache

PHP Memory Limit:         256M
PHP Post Max Size:        64M

WP_DEBUG:                 Disabled

Show On Front:            page
Page On Front:            26
Page For Posts:           87

Session:                  Enabled
Session Name:             PHPSESSID
Cookie Path:              /
Save Path:                /tmp
Use Cookies:              On
Use Only Cookies:         Off

UPLOAD_MAX_FILESIZE:      64MB
POST_MAX_SIZE:            64MB
WordPress Memory Limit:   32MB
WP_DEBUG:                 Off
DISPLAY ERRORS:           On (1)
FSOCKOPEN:                Your server supports fsockopen.

ACTIVE PLUGINS:

Admin Bar Disabler: 1.0.2
bbPress: 2.1.2
bbPress New Topic Notifications: 1.1
bbPress Search Widget: 1.2
Better WordPress Recent Comments: 1.2.0
Easy Noindex And Nofollow: 1.2
Easy Timer: 3.0.1
Export Users to CSV: 0.3
Google Analyticator: 6.2
Jigoshop: 1.3.1
Jigoshop - Exporter: 1.2.3
Jigoshop - Orders & Clients CSV Export: 1.0.1
Jigoshop Admin Bar Addition: 1.8
JigoShop Checkout Field Manager: 1.0.3
PHP Execution: 1.0.0
Quick Page/Post Redirect DEV: 4.2.3
Revisionary: 1.1.9
s2Member® Framework: 120703
Search bbPress 2.0: 1.0
Simple Local Avatars: 1.3.1
Theme My Profile: 1.3.1
User meta shortcodes: 0.2.4
WP-Mail-SMTP: 0.9.1
XCloner: 3.0.7

CURRENT THEME:

Sommerce: 2.4.1

### End System Info ###

Thanks so much,
Regis

1. 2 Posted by rfriendcassidy@gmail.com on 21 Aug, 2012 05:20 PM

   

   Appears to be an issue with the Checkout Field Manager plugin. When I un-check "Allow editing of core required checkout fields" things work again in IE9, but now my reason for the plugin is useless : (

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2. 3 Posted by support on 21 Aug, 2012 06:03 PM

   

   I can't duplicate this error on the latest version of Jigoshop using that extension and IE9. Can you send us a link and a login to the site that you are working one?

   Thanks,
   Dan

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3. 4 Posted by support on 21 Aug, 2012 06:13 PM

   

   Sorry - forgot to add our email address:
   support @ sixtyonedesigns.com

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4. 5 Posted by rfriendcassidy@gmail.com on 21 Aug, 2012 09:04 PM

   

   Ok. I jumped the gun on exposing a culprit. I had done two things to my checkout page when it started working again. First, I used an alert shortcode at the top of my checkout page that comes w/ my Sommerce theme to let customers know of an issue with IE9. Second, I disabled the Checkout Field Manger setting. I thought it was the plugin, but it turns out that it's something funky with the page that adding a shortcode on miraculously fixed.

   My apologies to Checkout Field Manager.

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5. ivica closed this discussion on 21 Aug, 2012 09:14 PM.

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