Please note: This forum is now closed. All the support related enquiries should be reported on wordpress support forum for jigoshop plugin – thanks, Jigoshop Team

cannot add upgrade

joe casciani's Avatar

joe casciani

09 Apr, 2012 12:19 AM

I purchased an upgrade, Jigotheme. Your instructions say to deactivate the Jigoshop in WordPress, delete the Jigoshop folder and download & extract the upgrade. It's not working - I don't know where the jigoshop folder is located, and when I try to upload the extracted file, an error message says no plug in is available. I can't find any more specific directions on this upgrade, so I'm trying this support forum.

Any assistance available in the way of specific steps to upgrade from the free version to the paid Jigotheme?

Thanks.

  1. 1 Posted by Matt on 09 Apr, 2012 01:11 PM

    Matt's Avatar

    Hi,

    Jigotheme you simply install as you would any other theme.

    Jigotheme is not Jigoshop. you can find some tutorials installing themes here:
    http://wordpress.thelinuxpenguin.com/

    http://www.themelab.com/2008/03/02/how-to-install-a-wordpress-theme/

    And plenty more resources out there! :)

  2. 2 Posted by Matt on 13 Apr, 2012 07:54 PM

    Matt's Avatar

    J,

    Please don't attach paid copies on a public forum.

    Email me your paypal transaction ID and jigoshop order number, along with your wp site, and admin login details, and I'll install it for you.

    matt.gates @ jigoshop.com

  3. Support Staff 3 Posted by ivica on 13 Apr, 2012 08:47 PM

    ivica's Avatar

    @jmcc Matt told you to e-mail him all access details, NOT TO POST them on
    Public Forum! Man, you are really asking for troubles! For your sake delete
    all the details from the Forum and send them via mail to Matt...

  4. 4 Posted by frank@nupro.net on 16 May, 2012 10:40 PM

    frank@nupro.net's Avatar

    hey guys i need to get into my jigoshop account but lost access to my email with the user name ...any ideas? i have emailed you too matt :D

  5. 5 Posted by Matt on 19 May, 2012 08:09 PM

    Matt's Avatar

    Your username is frank @ nupro.net

  6. 6 Posted by frank@nupro.net on 20 May, 2012 01:36 AM

    frank@nupro.net's Avatar

    Thank you I'm in ni hope the upgrade to ups functions well...

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