Use as featured image doesn't seem to work either (I meant to
include that in the original post). When I click "Use as featured
image" The thumb for the main product featured image updates in the
admin screen but no thumb appears for the variation. After updating
the product, the main featured image thumb returns and their is
still no attached thumbs for the variations.
Should I only be including variation images and no other product
The page refreshes but there is no image for the variation.
I just tried a new test product to see if it would work if I did
not add any other product images and ran into this issue which I
had experienced earlier too. After choosing an image to upload, I
get taken to the usual area to edit the image details but I only
have the option to "Insert into post", there is no option to "Use
as Featured Image". If I click insert into post, I get that blank
screen I attached earlier.
If I then hit publish or save draft, there is no variation image
but if I go ahead and upload another, I then get the option to set
it as a featured image, but this featured image doesn't
I am completely stumped...I just tried again on my local server
machine and the thumbs worked fine using the insert into post
Maybe I should try re-installing the plugin? Would this destroy
any data or settings? I am also happy to let someone into the
backend to take a look if they want.
12 Posted by Julian Valencia on 14 Nov, 2011 05:25 AM
some testing results:
I deleted my database and started a new wordpress-jigoshop, with
the same wordpress and plugin files I was using. And then the
"insert into post" button worked again for variation product
After that, I imported my original website's database again and
tested the "insert into post" button but then the problem of the
"blank media window and no image to variation" start happening
I guess this began to happen when my client start to move the
database and created attributes, products, inserting new media etc.
I think that because there are not other movements that my client
can do in the site. and how you can see by this experiment the
problem was fixed only when starting a new wordpress.
the problem is not in the theme because I activated "twetyten"
and the problem didn't fix
I think this is not a third plugin's incompatibility problem
because I deactivated all plugins for testing
I now have it working, thanks to some help from Matt but there
are a couple more steps I have to implement to get the image
At step 6 that Matt listed above, add the variations but do not
add the images yet. Once you have all your variations in place,
"Update" or "Save Draft". I found if I did not save or update, when
adding an image, I only got the option to "Insert into Post" and
not "Use as featured Image".
After saving/updating, add your images and for each image, hit
"Use as Featured Image", close the image uploader and then refresh
the edit page without saving. Now your Variable image will be in
place and you can update or repeat for the other variations.
I am not sure what is causing this issue as I was using "Insert
into Post" on my local version of the site with no issues. I also
have no other plugins and was trying this out after a clean
WordPress and Jigoshop install.
I have it working but it is still a little confusing for the
client as there are so many potential pitfalls.
I am not sure if Julien's experience is the same but it does not
matter to me whether I assign the attributes before or after
selecting a "Variable" product.
If I do not save or update after adding a configuration, when
uploading an image for that configuration, I only get the option to
"Insert into Post" or "Delete". If I click "Insert into Post" I get
the blank white screen.
However, if I add the configuration & save/update the
product before uploading the image, I get the option to "use as
You must save your product attributes in the "Product Data" panel first & mark them for variation to make them available for selection.
To include featured images and saving after adding a variation.
Would that help? Though I'll bring it to our dev's attention and
we'll see what they say. Perhaps there is a code fix they can
20 Posted by Julian Valencia on 14 Nov, 2011 06:41 PM
Hello! thank you for the quick answer
I finally could assign images to variations thanks to the Matt
and jrkellew answers
The steps I follow was these:
Create new product
Select "Variable" product type
Add attribute and tick variation checkbox
Select variation image but clicking "use as featured image"
(after that you'll see no image in the variation and the image you
selected will be assigned as featured product image)
Don't save after clicking "use as featured image", instead of
that refresh the page.
Now the image shows fine for the variation but you have to go
and select the right featured image for the product.
I'm glad I can fix this by now, but the steps are getting harder
and less intuitive for clients, also in a new installation this
isn't happening, so.. I think this get damaged when somebody starts
adding attributes, products or makes some other movements on the
I'm in the same boat here. Everything was going great then I got
a note from my client that she wasn't seeing the image change when
she selected different variations. Went in to take look, thought
I'd recreate some variations, and found I could no longer add
variation images. Tried different themes, disabled plugins,
different browsers, created new products and I've run through all
the steps in this forum many times.
I get the blank screen after hitting "insert into post", and I
can't seem to get the option to use as featured image. This all
worked fine on initial set up.
EDIT: Solved for me. I was editing in HTML mode, not the
wysiwyg. Switched back to Visual mode and "insert into post" worked