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New Update Issues

niknak33's Avatar

niknak33

01 Feb, 2012 02:14 PM

Hi guys,

I just updated the new plugin and it seems to work fine after a few hiccups. I cannot seem to get any shortcodes working whatsoever. Any help?

Thank you.

Showing page 11 out of 11. View the first page

  1. 301 Posted by bkozlowski on 23 Feb, 2012 11:35 PM

    bkozlowski's Avatar

    Is there a way to set external/affiliate links to open in a new tab or window?

  2. 302 Posted by podd63 on 24 Feb, 2012 09:33 PM

    podd63's Avatar

    Hi,

    I've got a problem with RSS :

    This page contains the following errors:

    error on line 3 at column 6: XML declaration allowed only at the start of the document

    I have desactivated every plugin to find the one which was linked with issue, and it's Jigoshop...

    Does anybody have an idea to fix it ?

    Thx

  3. 303 Posted by Matt on 24 Feb, 2012 10:12 PM

    Matt's Avatar

    podd63, try it on twentyeleven theme?

  4. 304 Posted by Podd63 on 26 Feb, 2012 09:45 AM

    Podd63's Avatar

    @ Matt : It's working with Twentyeleven theme. So is it my theme which is the problem ? How can I correct it (any clue would help !) ? Thx

  5. 305 Posted by bert peters on 26 Feb, 2012 03:22 PM

    bert peters's Avatar

    @bkozlowski

    Put target="blank" behind <a href="<?php echo esc_url( $external_url ); ?>" rel="nofollow" class="button" HERE ><?php _e....in jigoshop_template_functions.php and it works.

  6. 306 Posted by bert peters on 26 Feb, 2012 03:26 PM

    bert peters's Avatar

    @bkozlowski

    Something went wrong. Find line 468 in jigoshop_template_functions.php and put target="blank" in that href line behind the other attributes.

  7. 307 Posted by trendyeverythin... on 28 Feb, 2012 06:31 PM

    trendyeverything's Avatar

    @ Matt

    After updating to V1.0.1. my taxes do not compute anymore, it doesn't show up in cart nor in checkout. My operating state is new york and I've setted to state specific. Please helpppPPPp!

  8. 308 Posted by Podd63 on 01 Mar, 2012 10:14 AM

    Podd63's Avatar

    For the community (who may already know it !) :

    If you have problems with RSS feed and that you don't use twentyeleven theme (I use Custom Community), you may have add some code in your function.php theme to make jigoshop perfectly fit your theme. Be careful to erase (or not add) blank lines between <?php & php?> in it !

    It's working by now for me !
    Have a good day. (No issue with the new update 1.1.1 at that time ! Thx)

  9. 309 Posted by Michael on 01 Mar, 2012 01:18 PM

    Michael's Avatar

    @trendyeverything - I don't believe there is a 1.0.1, but are you referring to the latest release (1.1.1)?

    What release did you come from? It also appears you have done some custom logic, as your cart is showing free shipping, usps. We haven't added that, so, I'm just making sure you don't have code that may be breaking the taxes that have changed since 1.0

    You'll also have to provide more details.

    Please provide your tax settings from jigoshop. Please show which tax is being applied to the product. It may just be that you don't have the tax selected on the product?

    The 2 screenshots from above would be sufficient.

    Thanks

  10. 310 Posted by Lynn on 19 Apr, 2012 02:27 PM

    Lynn's Avatar

    Hi, I finally uploaded a new version of Jigoshop. I have already back up my site. Now when I clicked "Update database" , it just loading, loading, loading, loading, then blank white space.. ... tried a few times. Not working. Any idea? Thank you.

  11. 311 Posted by Lynn on 19 Apr, 2012 11:52 PM

    Lynn's Avatar

    Hi, I uploaded a new version of Jigoshop. I was told to click your message,

    "I've backed up, now update me!"

    It is not doing anything. Matt, do you know what this might be? or anyone who has can help me out.
    Thank you.

  12. 312 Posted by Lynn on 20 Apr, 2012 04:33 AM

    Lynn's Avatar

    I uploaded the new jigoshop and now I can not even bring tag up or add tag in product page.
    Does anyone had the solution?

  13. 313 Posted by Harry on 09 May, 2012 01:20 PM

    Harry's Avatar

    I just installed the lasted update of jigoshop and now all the products when you click on them have a 404 error! Help this is terrible and has us down completely as far as product is concerned.

  14. Support Staff 314 Posted by Jeff on 09 May, 2012 01:25 PM

    Jeff's Avatar

    At any time you get this when they have been fine all along, visit Admin->Settings->Permalinks ... and re-save the permalinks.

  15. 315 Posted by gcousens on 17 May, 2012 04:04 PM

    gcousens's Avatar

    I have an issue I haven't found discussed. After updating, my "Shop" homepage is completely blank...

    http://hutchinsoncycle.com/shop/

    If I navigate to any of my product subpages, the pages and products appear just fine. For example....

    http://hutchinsoncycle.com/shop/product-category/fuel_oil/

    I've created a new test page, and when delineating that page as the "Shop" homepage, the issue is reproduced. I've tried resetting permalinks as well. No luck.

    On my test site, where I'm running Jigoshop 1.1.1, the page is working correctly....

    http://grahamcousens.com/hutchinsoncycle/shop/

    Any help or advice would be hugely appreciated. THANKS!

  16. Support Staff 316 Posted by ivica on 17 May, 2012 05:29 PM

    ivica's Avatar

    Hi! I believe it would be the best and the fastest approach that you start
    identifying reported problem by yourself with making initial simple user
    testings and in that way speeding up resolving your issue.

    > *Why you should make initial simple user testings?*
    > As this is Free Forum you must wait when some of the knowledgeable Forum
    > guys (Jigoshop or others) are free to assist you on this - it depends on
    > people's availability: it can vary from several minutes/hours/days or even
    > weeks. If you perform initial simple user testings (steps described below)
    > you can considerably speed up process of resolving your Jigoshop problem,
    > in case if any technical problem exists (it could be e.g. some settings
    > issue).
    >
    > *USER INITIAL JIGOSHOP TEST CHECKLIST*
    > *I. CHECK IF THE LATEST WORDPRESS, JIGOSHOP PLUGINS AND JIGOSHOP
    > EXTENSIONS VERSIONS ARE INSTALLED ON YOUR WEB SITE:*
    > WHAT: Check that you installed the LATEST VERSIONS of your WordPress,
    > Jigoshop plugin and Jigoshop extensions (if any) in your WordPress web
    > site.
    > HOW: You can check above mentioned installed versions on your web site
    > through your WordPress Menu Jigoshop/System Information with the current
    > official versions for:
    > a) WordPress (http://wordpress.org/)
    > b) Jigoshop plugin (http://wordpress.org/extend/plugins/jigoshop/)
    > c) Jigoshop extensions (
    > http://wordpress.org/extend/plugins/search.php?q=jigoshop &
    > http://jigoshop.com/product-category/extensions/)
    > *RESOLUTION*:
    > 1) If you have already installed on your web site all above mentioned
    > current versions - proceed with the test checklist step II.
    > 2) If you don't have installed on your web site all above mentioned
    > current versions then you must update them (remark: before starting update
    > process backup your whole web site or perform testings on your test site
    > (see below short manual how to build your local WordPress test environment)
    > ---a) after updating of all above mentioned current versions on your web
    > site your technical problem is solved - CASE CLOSED.
    > ---b) after updating of all above mentioned current versions on your web
    > site your technical problem is still not solved - proceed with the test
    > checklist step II.
    >
    > *II. CHECK YOUR WORDPRESS THEME COMPATIBILITY WITH THE JIGOSHOP PLUGIN:*
    > WHAT: Check your WordPress Theme compatibility by CHANGING YOUR CURRENT
    > Wordpress Theme to your default WordPress Theme (TwentyEleven or TwentyTen)
    > to see if your technical problem is caused by your current Theme.
    > HOW: You must temporarily change your current Theme to your default
    > WordPress Theme (TwentyEleven or TwentyTen) on your web site through your
    > WordPress Menu Appearance/Themes.
    > *RESOLUTION*:
    > 1) If you have on your web site already active default WordPress Theme
    > (TwentyEleven or TwentyTen) - proceed with the test checklist step III.
    > 2) If you don't have active on your web site default WordPress Theme, you
    > temporarily change it to TwentyEleven or TwentyTen default WordPress Theme:
    > ---a) after you change your current Theme to TwentyEleven or TwentyTen
    > default WordPress Theme your technical problem is solved - YOU MUST CONTACT
    > YOUR THEME DEVELOPER TO CORRECT YOUR TECHNICAL PROBLEM OR BUY JIGOSHOP
    > COMPATIBLE THEME (e.g. http://jigoshop.com/product-category/themes/).
    > ---b) after you change your current Theme to TwentyEleven or TwentyTen
    > default WordPress Theme your technical problem is still not solved -
    > proceed with the test checklist step III.
    >
    > *III. CHECK YOUR ACTIVE WORDPRESS PLUGINS COMPATIBILITY WITH THE JIGOSHOP
    > PLUGIN:*
    > WHAT: Check all your active WordPress plugins compatibility with the
    > Jigoshop plugin by DEACTIVATING ALL ACTIVE WordPress plugins EXCEPT
    > Jigoshop plugin/extensions to see if your technical problem is caused by
    > any of your active WordPress plugin.
    >
    > HOW: You deactivate all active WordPress plugins (Except Jigoshop) on your
    > web site through your WordPress Menu Plugins/Installed Plugins.
    > *RESOLUTION*:
    > 1) If you don't have on your web site any active WordPress plugin except
    > Jigoshop plugin/extensions - proceed with the test checklist step IV.
    > 2) If you have on your web site active other WordPress plugins (except
    > Jigoshop), you temporarily deactivate them all:
    > ---a) after you deactivated all active WordPress plugins (except
    > Jigoshop) on your web site your technical problem is solved - YOU MUST
    > ACTIVATE ONE BY ONE DEACTIVATED WORDPRESS PLUGINS TO SEE WHICH ONE IS
    > CAUSING CONFLICT WITH JIGOSHOP.
    > ---b) after you deactivated all active WordPress plugins (except
    > Jigoshop) on your web site your technical problem is still not solved -
    > proceed with the test checklist step IV.
    >
    > *IV. CHECK THAT ALL YOUR JIGOSHOP WORDPRESS PAGES ARE CORRECT:*
    > WHAT: The default name and order of Jigoshop pages (after Jigoshop
    > installation) MUST NOT BE CHANGED (e.g. main Jigoshop product page must be
    > Shop), Jigoshop pages MUST NOT BE PLACED UNDER any pages as subpages (their
    > order/placement can be changed ONLY IN THE WORDPRESS MENU, e.g. they can be
    > placed under Shop menu on the Wordpress menu) and on all Jigoshop pages
    > MUST BE PLACED PROPER JIGOSHOP SHORTCODE (it is placed by default after
    > Jigoshop installation)
    > HOW: You must check that your WordPress Jigoshop pages are correct through
    > your WordPress Menu Pages/All Pages and shortcodes are properly placed on
    > particular Jigoshop WordPress pages (
    > http://forum.jigoshop.com/kb/jigoshop-settings/pages)
    > *RESOLUTION*:
    > 1) If all your Jigoshop WordPress web shop pages are correct - proceed
    > with the test checklist step V.
    > 2) If all your Jigoshop WordPress web shop pages are not correct, you make
    > all necessary corrections:
    > ---a) after you made all necessary corrections on your Jigoshop WordPress
    > web shop pages your technical problem is solved - CASE CLOSED.
    > ---b) after you made all necessary corrections on your Jigoshop WordPress
    > web shop pages your technical problem is not solved - proceed with the test
    > checklist step V.
    >
    > *V. CHECK THAT ALL YOUR WEB SHOP HOSTING TECHNICAL OPTIONS ARE CORRECT
    > WITH YOUR HOSTING COMPANY:*
    > WHAT: Check technical problem with your hosting company to see if all your
    > web shop Jigoshop technical requirements are met.
    > HOW: You must ask your hosting company to check if all your web shop
    > Jigoshop technical requirements (
    > http://forum.jigoshop.com/kb/getting-started/requirements) are met as
    > well as all necessary directory read/write permissions given. Also, send
    > them your Jigoshop error report, if you have such.
    > *RESOLUTION*:
    > 1) If all your Jigoshop WordPress web shop HOSTING TECHNICAL OPTIONS ARE
    > CORRECT - proceed with the BELOW STATED POSSIBLE NEXT STEPS
    > 2) If all your Jigoshop WordPress web shop HOSTING TECHNICAL OPTIONS ARE
    > NOT CORRECT, you ask your hosting company to make all necessary corrections:
    > ---a) after your hosting company made all necessary corrections on your
    > hosting web site your technical problem is solved - CASE CLOSED.
    > ---b) after your hosting company made all necessary corrections on your
    > hosting web site your technical problem is not solved - proceed with the
    > BELOW STATED POSSIBLE NEXT STEPS.
    >
    > *
    > YOUR PROBLEM IS NOT SOLVED AFTER FINISHING TESTING/CHECKING ALL ABOVE
    > MENTIONED STEPS:*
    > If above described self-testings:
    > a) are performed and didn't solve your Jigoshop technical problem, or
    > b) you don't know how to do, or
    > c) you don't have time to perform, or
    > d) you simply don't want to do by yourself,
    >
    > you can:
    > a) wait when some of the Forum guys (Jigoshop or others) are free to
    > assist you on this (it depends on people's availability: it can vary from
    > several hours, several days or even several weeks).
    > If you tried to solve your issue by yourself but without success,
    > following information are necessary to be provided by you in this Forum:
    > copy-paste of your Jigoshop/System Information text, your web site URL and
    > debug paste (what did you do in order to solve the issue you have). In same
    > cases it may be needed that you email to Forum admins your WordPress site
    > admin account details or/and your web site FTP details.
    > b) ask for the offer either from the Jigoshop contact directly (
    > http://jigoshop.com/contact/) with copy-paste of your Jigoshop/System
    > Information text, your web site URL and debug paste (what did you do in
    > order to solve the issue you have)
    > c) file technical bug to official Jigoshop bug (
    > https://github.com/jigoshop/jigoshop/issues/) with copy-paste of your
    > Jigoshop/System Information text
    > d) take Jigoshop Premium Support for urgent Jigoshop support (
    > http://jigoshop.com/support/) with copy-paste of your Jigoshop/System
    > Information text
    >
       e) chose one of the Jigoshop compatible themes (
    http://jigoshop.com/product-category/themes/
    f) contact some Jigoshop skilled WordPress freelancers asking for
    commercial offer, in case of the need for Jigoshop plugin customization(s).

  17. 317 Posted by bert peters on 17 May, 2012 05:42 PM

    bert peters's Avatar

    Your stuff is in http://hutchinsoncycle.com/ and there is nothing in /shop/

    Did you change the shoppingpage in Jigoshop settings?

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